Return and Cancellation Policy
Our policies for workshop cancellations and refunds at Seriesppassurede.
Last updated:
Workshop Cancellations
We understand that plans can change. Seriesppassurede has established the following cancellation policy to be fair to both our students and our instructors.
Cancellation by Participant
- 14 or more days before workshop: Full refund or credit for future workshop
- 7-13 days before workshop: 50% refund or full credit for future workshop
- Less than 7 days before workshop: No refund, but you may transfer your spot to another person or receive credit for a future session
Cancellation by Seriesppassurede
In the rare event that we must cancel a workshop due to instructor illness, insufficient enrollment, or unforeseen circumstances, you will receive:
- Full refund of your workshop fee
- Priority booking for the rescheduled session
- Option to transfer to another workshop of equal or lesser value
Rescheduling
If you need to reschedule your workshop:
- Contact us at least 48 hours before your scheduled session
- We will work with you to find an alternative date
- Rescheduling is subject to availability
- One free reschedule per booking is allowed
Workshop Materials
All materials provided during workshops are included in the workshop fee and are non-refundable separately. Materials you create during the workshop are yours to keep.
Gift Vouchers
Workshop gift vouchers purchased from Seriesppassurede:
- Are valid for 12 months from date of purchase
- Can be used for any workshop of equal or lesser value
- Are transferable to another person
- Are non-refundable for cash
Private Workshop Bookings
For private group bookings and corporate events:
- A 50% deposit is required to secure your date
- Full payment is due 7 days before the event
- Cancellations more than 21 days before: Full refund minus administrative fee
- Cancellations 14-21 days before: 50% refund
- Cancellations less than 14 days before: No refund, but date can be rescheduled once
No-Shows
If you do not attend your scheduled workshop without notice, this is considered a no-show. Unfortunately, no refunds or credits are available for no-shows. Please contact us if you are running late or cannot make it.
How to Request a Refund
To request a cancellation or refund:
- Contact us via email or phone as soon as possible
- Provide your booking confirmation details
- State your preference for refund or credit
- Refunds will be processed within 5-10 business days
Contact Us
For questions about our return policy or to request a cancellation:
Seriesppassurede
4200 W Diversey Ave, Chicago, IL 60639, United States
Email: callback@seriesppassurede.world
Phone: +1 708 400 9201